CUPE 23 Stewards are now required to use the CUPE Grievance investigation form and checklist when initiating a member complaint or concern. You learned about the “Grievance Fact Sheet” in your Steward training. It walks you through getting all the relevant information so you can best represent our members. Effective and efficient information gathering really helps speed processes up, especially as issues get passed from you to the officers who will handle them. It can also be found on the CUPE.ca website any time – go to Member Resources -> Resources for Stewards. You will also find the Steward Handbook there.